QueWeb is a first Open Source web-based Customer Care solution based on Google Web Toolkit GWT. It is designed for companies in various industries that sell technically complex products and services. It is especially powerful in situations where Customer Care is critical to gaining and retaining customers and brand name recognition is directly linked to profitability.
QueWeb has a proven track record of helping companies of all sizes improve customer experience by establishing more profitable, long-term customer relationships, while reducing operating and technology costs.
QueWeb Open Source edition is designed for SMBs and has everything you need to establish an effective and professional Customer Care for your company: Interaction and Case/Ticket submissions, Email Monitoring and Routing with Auto-Ticket creation, Auto-Reply, Customer and Organization Management, Employees Management, Product management, Workflow and Notifications, Escalations, Roles Access, etc.
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